A good friend and mentor reminded me of something that I said to her one time. I had once said that I was the weird girl. In some circles, I am that weird girl. In some circles, I even might not be weird enough. Most of the time though, I am that weird girl in the group. This is the kind of girl who can escape into her own little worlds of books, movies, and imagination. This is the kind of girl who will struggle to find something that connects her to other people. My mentor however said that I am not that cookie-cutter girl and that being weird is just another way to say that I’m interesting. She had a lot more to say about the kind of girl that I am and frankly it felt wonderful. So let me say this a little differently. I’M WIERD AND PROUD!
I also realize that my blog has been tending to be just a little dark and frightening. I don’t mean for it to be. This mentor mentioned that blogs are opportunities to purge and cathartic. Really the blog are posts of my diary that I wanted to post. The actual diary on my computer has a few entries that will never see the internet but are for my own eyes. Maybe I should have edited more from the posts that were transfered to the blog. The blog should have a few different aspects then what is in a diary purge. There should be a little bit more of the good and have more of my thoughts, art work, and observations. I think I have strayed a little bit. The blog was just becoming a tad bit like a diary and that wasn’t to be what I had intended. Hopefully, you understand what I’m rambling about. Also I hope that I can bring this back on track.
Today for example, I had motivation training. Maybe it wasn’t motivation training but it was definitely a group meeting to create ideas and encourage everyone to work hard to better the guest service. Today’s theme was about making it personal for the guests. I always struggle with these kinds of meetings. While it was useful to hear the goal from everyone working at the here, I keep thinking “that is just basic customer service.” Basic customer service to me is to smile to the guests, patrons, customers; to ask how they are doing; suggest what they would like and ask if they did when they return; to anticipate their needs before they know they need them; being detail orientated; and asking them if there is anything else I can do for them. As a housekeeper, I haven’t had much interaction with the guests. Mostly they are already gone before I’m doing their room. However for the few that I’ve bumped into I am sad to say that I don’t think I fully succeeded. I smiled of course and was courteous but I’m warring with something. To me servants and workers, like a housekeeper, should be invisible. It’s my weirdness coming out. I mean I want to be that housekeeper that can work fast in the room, quietly, and complete everything to the satisfaction of the guest and myself. It is in all my books how the staff is invisible. I’m trying to fight the instinct to be quiet and there for the guest. I’m also fighting the instinct not to ask so many questions that it actually is a bother to the guests. Don’t pretend that you are unaware of what I’m talking about.
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| What my new bedroom looks like right now |
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